Help Center
Find answers to your questions or contact our support team.
Help topics
Getting started
How to get started, choose a template, and set up your store.
Products & categories
Adding products, variants, images and managing categories.
Payments
Configuring payment gateways, Stripe, and other payment methods.
Orders
Processing orders, returns, refunds and customer communication.
Analytics & reports
How to use the sales dashboard and reports.
Account & billing
Managing your account, subscription, and billing documents.
Frequently Asked Questions
Quick answers to the most common questions.
Registration takes 30 seconds. After creating your account, a setup wizard will guide you.
No. StoreLaunch is designed so anyone can use it without technical knowledge.
Yes. Every plan allows you to connect your own domain. SSL is configured automatically.
We support Stripe, PayPal, and credit card payments.
Yes. We offer product import via CSV from WooCommerce, PrestaShop, and other platforms.
Hosting and SSL are included in every subscription plan. No hidden fees.
Data is encrypted and stored on servers in the EU. We comply with GDPR.
Email support for all plans. Pro and Business also offer chat support.
Yes. You can cancel in the admin panel at any time.
Yes. The admin panel and your store are fully responsive.
Still have questions?
Our support team is ready to help. We respond within one business day.
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